What our Customers say...

Water Damage Testimonials

Had an amazing experience with SERVPRO. Patrick, Gage, John M, and John Wayne made us feel comfortable with everything given the circumstances. The team was incredibly professional, and always cleaned up after themselves. Very thankful they came to help dry out our leak!

Our master bathroom flooded and water poured down through the floor into the kitchen below. Gage from SERVPRO came out the same day and inspected the damage. He was able to start work on the demolition and drying out that same day. Gage was on time and answered all our questions and was very polite and professional.
Thanks Gage.

Had the unfortunate experience of TWO plumbing leaks in the span of two weeks.  Both times, Jesse and Gage came out and handled not only the water detection and mitigation but also did a wonderful job reassuring my wife (and me) that they would work with our insurance company in a thorough and ethical manner.  Could not recommend SERVPRO of Chatsworth/Stevenson Ranch and Jesse and Gage any stronger.  Thanks so much for making an awful situation a bit more tolerable.

I just wanted to say that SERVPRO of Chatsworth/Stevenson Ranch was highly professional and prompt when they said they'd be here! They were here always on time, to Monitor there equipment every day they made this process as easy as possible all the way from the office staff Heidi was absolutely fabulous to Jesse and David and all the other professionals that came out each and everyone of them was very courteous and got the job done as fast as possible!
I highly recommend SERVPRO of Chatsworth/Stevenson Ranch.

Grant and April were great and provided excellent customer service!

All personnel were professional/caring from start to finish.

This employee [Danny] is a keeper...what a gentleman! It was a pleasure to talk with him. He is knowledgeable and good working.

Great job! Saved all that they could!

SERVPRO OF BURBANK was on time, knowledgeable and very professional. It was a relief to meet with your staff to address the issues with the flood because they took immediate action to remediate the problem, including taking care of the paperwork required by the insurance company to move forward with the restoration process. They were clean, neat and well organized. It was a relief considering the circumstances. Thanks for your prompt and efficient service; we'd gladly use your company again.

SERVPRO of Burbank made a horrible experience tolerable. They came in and within 15 minutes, they had a crew here and took control of the situation. Throughout the whole experience, they guided us and gave advice that helped us through the process. Everyone we dealt with was so great. I’ve not been able to say enough nice things about SERVPRO of Burbank to anyone that would listen.

I recently sustained severe water damage throughout my home. The Hartford insisted that they send the best of the best, and they were right!

SERVPRO of BURBANK deserves the highest accolades available!

I would like to thank you for excellent service. Everyone that came was very polite and professional. Special thanks to Ryan he was instrumental in clear explanation of the job and was very thorough with his checks of the work-site.

We want to thank Junior Diaz and his crew for the outstanding work they did cleaning up and testing the affected areas to prevent mold. Junior was knowledgeable, courteous, and always available. We would use SERVPRO OF BURBANK again based on his fine work.

Professional, punctual and efficient. Grant and team were a pleasure to work with!

The SERVPRO office staff Yvonne, Taylor and Amanda was fantastic in keeping us informed during the whole process.